Frequently Asked Questions

What is the ARK platform's core technology?

The ARK platform uses a 6-DOF (Six Degrees of Freedom) motion system, which allows for full-range motion in both translational and rotational axes (surge, sway, heave, yaw, pitch, and roll). This high-precision system combines 21-bit servo motors, advanced oDrive controllers with Field-Oriented Control (FOC), and pneumatic compensationfor smooth, responsive motion simulation.

How precise is the motion simulation?

The ARK platform achieves micron-level precision thanks to its 21-bit encoders. This ensures that each movement is highly accurate, far surpassing traditional 14-bit resolution systems, making it ideal for high-precision simulations.

What is the maximum payload supported by the ARK platform?

The ARK platform can support a maximum payload of 250kg, providing consistent and stable simulations regardless of the user or equipment weight.

How does the ARK system handle power efficiency?

The ARK platform integrates a high-current energy storage system to recover and reuse kinetic energy, enhancing overall efficiency. It operates on single-phase power, meaning it works even in regions with lower voltage (e.g., 110V), reducing the power consumption while maintaining high performance.

How can I integrate ARK into my existing setup?

ARK is designed with integration in mind. It offers customizable motion simulation through its Dev Kit, allowing developers and tech enthusiasts to tailor the system to their specific needs. The platform supports real-time motion tracking, with high-frequency data performance, making it suitable for gaming, VR, or professional simulation applications.

Is the ARK platform compatible with existing simulation software or game engines?

Yes, the ARK platform is built to be compatible with existing telemetry game engines and simulation software. It integrates motion cueing, and its low-latency performance allows for seamless synchronization between visuals and motion cues for a truly immersive experience.

Can the ARK platform simulate different types of vehicles?

Yes, the ARK platform’s 6-DOF motion allows for the simulation of various vehicle types, providing flexibility for users involved in vehicle dynamics training, flight simulation, or other motion-based applications.

How much does the ARK platform cost?

The Dev Kit for the ARK platform is priced at $3,500, excluding taxes and fees. This includes the customizable motion simulation features, providing access for developers to innovate and explore new applications.

How do I place an order?

You can place an order by visiting the ARK website. To secure your unit, a $300 deposit is required. Early pre-orders also come with benefits such as priority shipping and free USA shipping for the first 100 fully paid orders.

Are there any payment plans or financing options?

Payment plans and financing options are not explicitly mentioned in the provided information. For more details, please reach out to the ARK customer service team for potential options.

When will I receive my ARK platform?

The estimated delivery for the first batch is set for April 2025. The earlier you pre-order, the higher your position in the delivery queue, ensuring priority shipping.

Does the platform support international shipping?

Yes, free USA shipping is available for the first 100 fully paid orders. For international shipping, please contact the ARK team for more information on shipping costs and delivery times.

Can I track my order once it’s shipped?

Yes, once your order has been shipped, you will likely receive tracking information. Specific details about order tracking can be obtained from ARK’s customer service.

Is the ARK platform easy to maintain?

Yes, the ARK platform is designed for low maintenance. It features low-maintenance BLDC compressors and durable components like the custom-built pneumatic pistons. The system’s pneumatic compensation also extends motor life, reducing wear and tear.

What kind of support does ARK offer for developers?

ARK offers access to a community Discord (ARK OASIS) where developers can collaborate and share knowledge. The Dev Kit provides customizable motion simulation capabilities, enabling developers to explore innovative uses and integrate the platform with existing software or hardware.

How does the pneumatic compensation work?

The ARK platform integrates ballasted pneumatic pistons that counteract gravity and enhance motor responsiveness. This system ensures that the motors can handle the platform’s dynamic loads efficiently and extend the longevity of the motors by reducing strain during operation.

Can I customize the ARK platform for specific simulation needs?

Yes, the Dev Kit offers extensive customization options. Whether you’re simulating vehicle movements or integrating advanced game mechanics, ARK’s platform can be tailored to fit specific simulation requirements.